Use of Diplomat™ Limousine Services, Inc. website and the reservations/bookings through this on-line reservation system provided are subject to the following “Terms & Conditions” described as: Chauffeured Service may only be requested online if the pickup time is no less than twenty four hours from the time of the request. An online request may be denied if made less than twenty four hours, due to unavailability or invalid data entered by the customer, including, but not limited to, invalid credit card numbers, incomplete pickup information, and unserviceable requests. Diplomat Limousine Service's reservations department verifies the requested service details with the customers upon receiving the service request for accuracy purposes but it is the customer's responsibility to verify that his or her request has been confirmed or denied. Once a request has been confirmed, all of these Terms and Conditions apply.
You agree not to use the Web Site to:
Transmit any material that infringes or misappropriates any third party's copyright, trademark, trade secret, patent, or other proprietary rights.
Transmit any material that is false, inaccurate, fraudulent, or misleading.
Distribute computer viruses, worms, or software intended to damage or alter a computer system without the owner's consent.
Use "auto-responders," "cancel-bots," or other similar mechanisms that generate excessive network traffic.
Transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar, threatening, harassing or otherwise objectionable material.
Send or relay any unsolicited advertising or chain letters.
Exceed your permitted access or attempt to gain unauthorized access to the Web Site or any part thereof, or other accounts, computer systems or networks connected to the Web Site, through login password mining or any other means.
Resell use of, or access to, the Web Site or the Services to any third party without Diplomat Limousine Services’s prior written consent. Diplomat Limousine Service reserves the right to terminate your access to the Web Site or Services at any time without notice if it determines, in its sole discretion, which you have abused or violated any of these terms and conditions.
By submitting the secure reservation form online at https://www.diplomatlimousineservice.com/reservation.php you agree that you are the authorized if an individual is using the website online on behalf of a business entity, whether as an employee or an agent bind such business entity to the terms and conditions, you are an individual reserving/booking services for personal or business purpose is the authorized credit card holder providing information on the website authorizing Diplomat Limousine Services, Inc. to charge the credit card for the requested services and any other necessary charges associated with the individual and the requested services.
For all individual/personal accounts, services will be billed to the customer’s credit card. Established corporate accounts will be charged as per the agreed upon contract. Any additional gratuity paid to the chauffeur is at the customer's discretion and will be in addition to the standard 20% service fee.
The bill will also include all out of pocket expenses such as any tolls, parking fees, any service or administrative fee, after midnight surcharge ($10-$50 depending on vehicle type applied between 1AM -5AM), cell phone usage($2.50/minute), fuel surcharge and any applicable airport charges etc. Certain out of state trips may require an additional fee for meals and/or overnight accommodations for the driver.
Rates are always charged in USD and are subject to change without prior notice but are confirmed at the time a reservation is made.
Since Diplomat™ Limousine Service is a part of Paris Limousine Service Inc. the charges on your credit card statement will appear under the name of "Paris / Diplomat Limousine Service Inc."
Customers will be billed from the time the chauffeur leaves the Diplomat Limousine Service's operation facility and returns, with the minimum of thirty minutes travel time each way. And there would be minimum pro-rata basis charge of 2-4 hours minimum depending upon the type of vehicles. Invoice will be rounded to next quarter-hour. Also, 7% of administrative cost will be added to the bill.
Billing time starts from adjusted time of arrival. In case where chauffeur reaches the site before change in schedule takes place, customers will be billed for the wait time. Pickups from home to the airport, Private aviations, train stations and ocean liners will receive 15 minutes grace period from the pickup time. Any wait over 15 minutes will be charged for on next rounded quarter-hour. Commercial airline arrivals will receive 30 min. for domestic and international flights. Any stops requested on route by the passenger during a point-to-point reservation will be charged at $20.00 per fifteen minutes. Any off route stops requested by the passenger will effect to change the point-to-point transfer to an hourly rate charge.
Cancellations / Modifications / No shows
A change fee or late cancellation fee of $75.00 will be charged to all transfer reservations changed or cancelled within the minimum stated time and prior to the scheduled pick up time in the city of service. For all other countries, the applicable base transfer rate applies. For hourly service, in all countries, the change or late cancellation fee is equal to the hourly minimum will apply.*
A no show fee equal to the hourly minimum or base transfer, as applicable, for the confirmed vehicle plus gratuity, STC, airport fee, fuel surcharge, tolls, parking and other charges will be charged if the passenger does not arrive, as scheduled, at the designated customer/chauffeur meeting location for all reservations.*
To avoid a late cancellation or no show fee, the reservation must be cancelled in accordance with the cancellation policy noted in your email confirmation. To do so you may either call 888-801-7961 or cancel your reservation online.
If you experience difficulty locating the chauffeur, please call the Service Provider telephone number listed on the email confirmation. Leaving the pick-up location without notifying Diplomat Limousine Service will result in a no-show charge.
*Applies to all reservations where the pick up location is within the local city metropolitan area. The local city metropolitan area is defined as within 60 miles of the downtown or city center. All services outside the local metropolitan area may be assessed the actual drive time to/from the pick-up location.
** Special Event Change and Cancellation Policies supersede Diplomat Limousine Service standard Change and Cancellation Policies and are noted on confirmations.
Limousine Rules and Regulations:
If any of the rules are not followed, or are broken, Diplomat Limousine Detroit Will charge a fee and Terminate the contract with No Refunds.
1. No alcohol consumed by anyone less than 21 years of age.
A) If minors are present in Limousine No Alcohol Allowed.
4. No illegal drug use of any kind.
5. $100.00 clean up fee for excessive matter in a limousine.
6. Clean-up fee for vomit in the limousine will be assessed with $150 to $250.
7. We will not be responsible for any lost, damaged, or stolen property.
Diplomat™ Limousine Services, Inc. shall not be responsible for any conditions beyond its control including but not limited to weather, road conditions and breakdowns, strikes, riots, hazards or dangers caused by a state of war, quarantine, assumes no responsibility for any lost or damaged baggage, personal possessions or any items left in the vehicle.