Frequently Asked Questions (FAQ)

Find answers about Diplomat Limousine Service Detroit

What services does Diplomat Limousine Service Detroit provide?

Answer: Diplomat Limousine Service offer Detroit limo services including airport transfers, corporate transportation, weddings, proms, special events, and city tours.

Do you provide limousine service to Detroit Metro Airport (DTW)?

Answer: Yes, Diplomat Limousine Service offer reliable Detroit Metro Airport limo service with flight tracking and on-time pickups.

What types of vehicles are in your fleet?

Answer: Our luxury fleet includes sedans, SUVs, stretch limos, super-stretch limos, and passenger vans.

Are your chauffeurs trained and licensed?

Answer: Yes, our chauffeurs are professional, background-checked, drug-tested, and fully licensed for safe travel.

How do I book a limo in Detroit?

Answer: You can book instantly through our online reservation system or by phone 24/7.

How much does a limousine cost in Detroit?

Answer: Pricing varies by vehicle and distance. For accurate rates, visit our Detroit limousine rates page.

Is your service available 24/7?

Answer: Yes, Diplomat Limousine operates 24/7 with full availability year-round.

Do you offer transportation for weddings, proms, and events?

Answer: Yes, Diplomat Limousine Service specialize in wedding limos, prom limos, and event transportation.

Can businesses open a corporate account?

Answer: Diplomat Limousine Service offer simple and convenient corporate accounts with priority booking and detailed billing.

What makes Diplomat Limousine different?

Answer: With one of Detroit’s newest fleets, certified chauffeurs, transparent pricing, and a family-owned history since 1985, Diplomat Limousine Service provide unmatched limousine service.

Do you offer group or shuttle transportation?

Answer: Yes, our SUVs and vans provide group transportation for corporate events, concerts, sports events, and tours.

What areas do you serve?

Answer: Diplomat Limousine Service serve Detroit and all surrounding areas throughout Metro Detroit.

What if my pickup or destination is not listed?

Answer: Just call us for a custom quote or request a location through our online booking page.

What payment methods do you accept?

Answer: Diplomat Limousine Service accept major credit cards and provide secure payment forms for corporate clients.

How far in advance should I book?

Answer: For weddings, proms, and busy weekends, early booking is recommended. Airport rides can often be booked same-day.

How do you handle flight delays for airport pickups?

Answer: Diplomat Limousine Service monitor flight statuses in real time. If your flight is delayed, our chauffeur adjusts the pickup time accordingly at no extra charge (within a reasonable window).

Is there a cancellation fee?

Answer: Yes, cancellations made within 24 hours of the scheduled pickup may incur a fee. Please refer to our terms or call us for details.

Can I request a child seat or booster seat?

Answer: Yes, upon request. Please include this in your reservation so Diplomat Limousine Service can make proper arrangements.

Do chauffeurs accept tips / how should I tip?

Answer: Tipping is optional but appreciated. It’s standard to tip 15–20% for airport and event rides, depending on service.

Are there any hidden costs (tolls, parking, gratuity)?

Answer: Our rates are clear, but additional costs may apply for tolls, parking, or out-of-pocket expenses; these are not always included in base fares.

What is your policy for waiting time?

Answer: For airport pickups, Diplomat Limousine Service include a [specified] waiting time (e.g., 60 minutes after landing). After that, waiting time charges may apply.

Do you provide long‑term or multi‑stop chauffeur services?

Answer: Yes, for city tours, business visits, or multi-stop trips, Diplomat Limousine Service offer hourly or daily rates. Please contact us for a custom quote.

Is the limo service accessible for people with reduced mobility?

Answer: Some vehicles in our fleet may accommodate passengers with mobility needs. Contact us in advance to ensure availability of appropriate vehicles.

Do you provide service for major events (sports games, concerts)?

Answer: Absolutely. Diplomat Limousine Service offer group transport for concerts, sports events, corporate gatherings, with vans, SUVs, or stretch limos depending on group size.

Can I book a limo for out-of-state pick-up or drop-off?

Answer: Yes. Diplomat Limousine Service provide regional transport including pick-up or drop-off outside Detroit, depending on distance. Contact us for rate and availability.